Server Care 4-12
Add-On Server Care Bundles

Add value to your service bundle with these additional options. Click options for more details.

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Exchange Server Bundle

 

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SQL Server Bundle

 

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Disaster Recovery Bundle

 

 

Beyond Server Care

KKI also offers managed service bundles for your desktops and network.

Server Care Bundles


If you have ever experienced a server outage or failure, you know how costly and stressful they can be. With our Essential or Professional Server Care Bundles, you can take steps toward preventing down time — and towards being prepared for disasters. Enjoy the peace of mind that comes from knowing that your servers are up-to-date, protected, and monitored.

SolutionsEssentialProfessional
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Antivirus

Every Windows computer connected to your network is required to have anti-virus protection.  We can't keep your technology running smoothly without proactive protection from viruses that can cause painful downtime. Includes anti-virus protection with installation, 24/7 monitoring, automated weekly scans, and a weekly performance report. With this report you will know you're protected.

Performance Monitoring

24/7 monitoring of basic performance. This not only allows us to know if something goes wrong, it shows us long-term performance trends that we discuss with you in our Annual Wellness Meeting.

Basic Remote Support

KKI's expert assistance is just a phone call away! When you call us or request help through the Client Portal, we'll provide immediate, secure, online support.

Patch Management

We'll save you time and hassle by making sure all your systems are current with Windows updates, service packs and hot-fixes. All updates are tested prior to deployment. Includes weekly Patch Management reporting.

Event Log Monitoring

Event Log Monitoring provides continuous monitoring of the Windows Event Logs for errors.  We’ll notify of you critical issues as they occur, and help you deal with them before they become problems.  We are continually adding new critical Event Logs to the monitoring set.

Preventative Maintenance

Reduce downtime, extend the life of your equipment, and lower your total cost of ownership through routine, scheduled preventative maintenance tasks to help optimize system performance. Includes monthly disk defragmentation, weekly deletion of temporary internet files, and more.

Directory Maintenance

Verify the health of your server with routine Active Directory maintenance. Includes routine user and computer clean-ups to optimize performance and security. We'll notify you of any issues as they occur.

Directory Monitoring

We'll monitor critical functions of your Active Directory Server, including performance, services, database size, and more.

Advanced Remote Support

KKI's expert assistance is just a phone call away! When you call us or request help through the Client Portal, we'll provide immediate, secure, online support. As part of the Professional Bundle, we are able to perform many support options without interrupting your productivity.

Automated Remediation

This feature, when possible, automatically takes steps to correct errors and resolve problems on your server.

Add-On Server Care Bundles


Exchange Server Bundle

Exchange Monitoring

We'll monitor critical components of your Exchange Server, including performance, services, database size, and more.

Exchange Maintenance

Verify the health of your server with routine maintenance. We'll issue reports and notify you of any issues as they occur.

SQL Server Bundle

SQL Monitoring

We'll monitor critical components of your SQL Server, including performance, services, database size, and more.

SQL Maintenance

Verify the health of your server with routine maintenance. We'll issue reports and notify you of any issues as they occur.

Disaster Recovery Bundle

Basic Back-Up Monitoring

KKI may be able monitor your existing backup system for you and notify you of any problems, so you can have the peace of mind that comes from knowing that your vital information is safe.

Advanced Back-Up Monitoring & Disaster Recovery

If you don't have a backup system for your server, you're gambling against the odds—and risking losing all of your data when your hard drive fails. We can prevent hours of downtime and the frustration of trying to rebuild and recover your data by helping you set up a backup system. We'll monitor the backup for you and send you regular reports as well as failure notifications.

Premium Back-Up Monitoring & Disaster Recovery

This bundle has the same great features as the Advanced bundle, with some added features. When your server fails, we can have you back up and running in one to two hours. If a natural disaster occurs and your server is destroyed, your backup can be shipped overnight. This backup option is maintenance-free and offers maximum industry protection and security standards. As with our other backup options, KKI will monitor your backup and provide you with regular reports.